CWA Local 3640
    AMERICAN AIRLINES PASSENGER SERVICE EMPLOYEES 



      INT Reservations



 1409-C Plaza West Rd
Winston Salem, NC  27103

  336-760-6608


ATTENDANCE OCCURRENCE

Late less than 6 minutes

Late 6-14 minutes

Late 15-120 minutes (2 hrs.)

More than 120 minutes late, but employee is permitted to work

Absence for Employee's Sickness

Absence for Employee's Child's Sickness (no pay)

Absence other than Sickness for Employee or Employee's Child

Late Call Absence

No Call/No Show (Reservations Employees Only); Early Out

No Call/No Show (Airport Customer Service and Fleet Employees Only)





POINTS ASSIGNED

Less than 5 Points within 12-month period of Active Service (12 months prior to and including the date of last Point);

5 Points are accumulated within 12-month period of Active Service (12 months prior to and including the date of last Point); or 1st No Call/No Show (if not on a Level) for Reservations only

3 Points are accumulated within the Level 1 Effective Period of  Discipline; or 1st No Call/No Show (if not on a Level) for Airport Customer Service and Fleet Service only; or 1st No Call/No Show (if on a Level I) for Reservations only.

2 Points are accumulated within the Level II Effective Period of Discipline; or 1st No Call/No Show if on Level I for Airport Customer Service and Fleet Service only; or No Call/No Show if on Level II for Reservations only.

2 Points are accumulated within the Level III Effective Period of Discipline; or No Call/No Show while on Level II for Airport Customer Service and Fleet Service only; No Call/No Show while on level III; or If the Company learns that the employee is engaged in any outside employment during any attendance occurrence without specific written permission from the Company. 

POINTS/LEVEL ISSUED

¼ (.25) Point

½ (.50) Point

1.0 Point

2.0 Points

1.0 Point

1.0 Point

1.0 Point*

2.0 Points

One (1)    disciplinary Level


Two (2)    disciplinary Levels





CORRECTIVE  ACTION


Non-disciplinary.  Coaching Discussion.


Level I




Level II




Level III






Termination

CURRENT ATTENDANCE AT A GLANCE FOR LEGACY USAIRWAYS

Each Level  remains in effect for the Effective Period of Discipline (the 12-month period  of Active Service commencing on the date the Level is issued). 

Authorized Leaves are not counted as Points and are not subject to corrective action. When proper authorization from the Company has been received, Authorized Leaves include:
Family Medical Leave

Personal Leave

Jury Duty

Bereavement Leave

Maternity Leave*

*Applicable to CWA-IBT covered employees only 
**Applicable to Fleet Service employees only

Medical Leave (includes OJI)

Adoption Leave

Military Leave

Union    Leave

Political Leave**