US AIRWAYS PASSENGER SERVICE EMPLOYEES
LOCAL 3640
Membership Meetings
CWA Local 3640 Membership Meeting
July 14, 2009
Call to Order: 6:06pm
Pledge of Allegiance
Chairperson: President Vonda Hardy
E-Board members in attendance: Vickey Hoots, Lori Manuel, Jerry Lindsay,
Paul Lindner and Derrick Hicks.
Absent: Robin Powell, Darla Meyer was on vacation.
Minutes of the June 9, 2009 Membership meeting was read by Vickey. No discussion followed. Paul Lindner made the motion to accept the minutes as read. Pat Stewart seconded the motion.
Motion carried 10 for, 0 against.
Financial report was distributed and Vickey Hoots. No discussion followed. Edie Burke made the motion to accept the financial report. Pat Stewart seconded the motion.Motion carried 11 for, 0 against.
Committee Reports:CWA National Convention - Vonda, Vickey and Darla attended. Election was held for new District 3 Vice President. Judy Dennis was elected. Vonda advised her detailed report on the National Convention will be posted on our Website.
Legislative Committee: Rich Dennis attended the Legislative Conference. Rich gave report on items discussed including EFCA, Health Care Reform, and Flight Attendant issues with FMLA. During the conference he had meetings with Kay Hagen and Senator Burr’s aides. He also spoke to Mel Watts. Rich will have his detailed report posted on the bulletin board in the breakroom and on our website.
Unfinished Business: Ceiling Tiles were approved before construction and after installation.
Air Quality Test is posted in the break room and the results were within the acceptable range of quality. The test was for dust only. Vonda asked Jerry Lindsay to check with OSHA and see what guidelines should be used.
Mosquito problem on 1st floor, we have pictures of the stagnant water and they will be presented to Deb. Jones.
Colonial Life called today to advise they will be at La Quinta after August 15th to hold meetings. They will get back with the date.
Discussion: Compliance - Rich Dennis said his supervisor had given him a copy of the Reservations Compliance - Employee Fact Sheet for helping you reach your Compliance goal. He was not sure if it had been posted in the break room.
Vonda has seen several agent’s call records showing why people were not meeting compliance. Examples were: still taking calls when it was break or lunch time, too much personal time, extending briefing times, excessive call work time. Discussion followed about signing out 2-3 minutes before break followed. Management has advised us it was okay to sine out 2 - 3 minutes early; instead of being late for breaks.
Vonda spoke to management in regards to call rotation when an agent gets a direct dial call. It does not remove the agent from the call rotation
Pat Stewart said she would like to see a Queue Team added back. Discussion followed with members talking about problems with not having a dedicated Queue Team. Vonda has spoke to management about this previously.
Discusson on a scent free area. Susan Clifton asked if the Union could come up with guidelines. Vonda asked Susan to help with recommendations for the Scent Free Area and Susan agreed.
Vonda talked about the Over Time Payment letters that agents received. She had spoken with the company and the company had told her a “detailed” letter would be sent out. When the letters were received the letters were not in detail. Deb. Jones can provide information to anyone requesting. Questions were also asked regarding the $25.00 increments, could it be a lesser amount for hardships. The Union was advised the $25.00 was the lowest amount the Company would consider.
Vonda talked about the Company laying off 600 people. Management advised Vonda that Reservations would not be a part of the layoff. VTO has been a way for the company to save money through the Reservations department.
Good and Welfare: Becky Gerald’s brother, Raquel Singh’s mother, Melanie Marlin’s stepmother, Val Sutton’s mother, Becky Sigrist’s sister, Julie Ziem’s grandmother and Ruby Coughenour’s mother passed away.
Drawing for Red Shirt on Thursday’s for month of June.
Winners are: Linda Slate and Connie Honey-Whitlock
Drawing for attending July Membership Meeting.
Winner: Lori Manuel
Paula Kelsey made the motion to adjourn meeting. Paul Lindner
seconded the motion.
Motion carried: 11 for 0 against.
Meeting adjourned at 7:45pm
